Authorized Sub-processors

Last Updated:September 3, 2024

Introduction

To support delivery of our Services, Ubiq Security, Inc. (“Ubiq”) may engage and use data processors with access to certain customer data (each, a “Sub-processor”). This page provides important information about the identity, location and role of each Sub-processor.

Ubiq currently uses third party Sub-processors to provide infrastructure services, and to help us provide security, customer support, billing and email notifications. Prior to engaging any third party Sub-processor, Ubiq performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Sub-processors:

Ubiq may use the following Sub-processors to host and secure customer data or provide other infrastructure that helps with delivery of our Services:

Sub-Processor

Purpose

Data Location

Amazon Web Services, Inc.Hosting & infrastructureUnited States
Fastly, Inc.CDN & WAFUnited States
Okta, Inc. (Auth0)Identity and access managementUnited States

Other Sub-processors:

Ubiq may use the following Sub-processors to perform other Service functions:

Sub-Processor

Purpose

Data Location

DataDog, Inc.Observability and incident managementUnited States
Intuit, Inc.Finance and billingUnited States
Microsoft, Inc.SharePoint, email, teams, AzureUnited States
Salesforce, Inc.Customer relationship managementUnited States
Slack Technologies, LLCTeam chat servicesUnited States
Twilio, Inc.Email automationUnited States

Updates

As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of customer’s account with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

Contact Us

If you have any questions regarding our Sub-processors, please contact us at support@ubiqsecurity.com.